(1) Collection of Personal Information
To provide you with personalized product recommendations, efficient customer service, and timely news notifications, 7itone records certain information you provided during your previous visits to our website, as well as during registration and browsing. This includes your name, email address, gender, account settings, IP address, fingerprint data, device information, billing and shipping address details, phone number, address, credit card information, language preferences, and product category preferences. At 7itone, we deeply respect and value the protection of your personal information. We ensure that your privacy is safeguarded when using our services. Once we receive your data transmission, we implement technical and organizational measures to help protect your data against loss, manipulation, unauthorized access, and other risks.
7itone continuously adapts our security measures in accordance with technological advancements and developments. We use Secure Sockets Layer (SSL) encryption to protect your data. SSL is a function that encrypts all information sent between buyers and sellers, including card information, so that card details cannot be read by external parties.
(2) Use of Personal Information
7itone collects personal information that you voluntarily provide to us and uses it for the following purposes:
- Creating your personal account on www.7itone.com;
- Completing transactions with you;
- Contacting you should any issues arise with the shipment of your items;
- Communicating with you regarding the latest market trends and enabling you to participate in promotional activities (if you have subscribed);
- Understanding your needs and preferences and recommending personalized products;
- Developing, enhancing, marketing, and providing products and services that meet your needs;
- Processing exchanges or product returns;
- Improving our services and responding to requests or complaints.
(3) Content and Frequency of Our Communications with You
For automatically triggered emails, SMS messages, and app push notifications:
7itone may send you confirmation emails or SMS verification messages and service-related notifications after you register with 7itone. For example:
- Your order confirmation email;
- Your address change confirmation email;
- Your payment confirmation email;
- Your order shipment notification;
- Your package logistics method change notification.
The above list is closely related to your orders. We strongly recommend that you do not unsubscribe from these communications. If you insist on deleting your account information, you will no longer receive the aforementioned emails.
The frequency of these notifications is closely related to your interactions on our website. 7itone cannot commit to a specific number of sends.
How to delete my account: Please refer to (7) Right to Opt Out.
For manual group emails or SMS messages and app push notifications:
After receiving your subscription request, 7itone will send group email newsletters, SMS newsletters, and app push notifications. The content of such notifications includes:
- Special offers exclusively for subscribers;
- New product updates;
- Website promotions and coupons;
- Personalized product recommendations;
- Shopping, wearing, and care tips;
- Updates to service policies.
You may receive the above notifications approximately 2–5 times per week. You may unsubscribe at any time.
How to unsubscribe: Please refer to (7) Right to Opt Out.
(4) Cookies
A cookie is a small text file that is saved to your computer or mobile device and retrieved during your subsequent visits. 7itone uses cookies to enhance and simplify your visit. We do not use cookies to disclose information to third parties. Our website also contains third-party cookies, which we use in analytics tools such as Google Analytics to collect statistical information in aggregate form. Some of these cookies may track your behavior across multiple websites.
There are two types of cookies: persistent and temporary (session cookies). Persistent cookies are stored as files on your computer or mobile device for no longer than 24 months. Session cookies are stored temporarily and disappear when you close your browser. 7itone uses persistent cookies to store your shipping country and shopping bag unless you are logged in. We use session cookies to check whether you are logged in.
You can easily delete cookies from your computer or mobile device using your browser. For instructions on how to manage and delete cookies, please refer to the “Help” section in your browser. You may choose to disable cookies or receive a notification each time a new cookie is sent to your computer or mobile device. However, please note that if you choose to disable cookies, you will be unable to take advantage of all features, such as:
- Accelerated navigation;
- Tracking website usage;
- Identifying users and user access rights;
- Enabling the selection and purchase of products on this website;
- Recording your browsing activity and purchases.
Web beacons are tiny graphics with unique identifiers that function similarly to cookies and are used to count users who have visited specific pages of the website, as well as to help determine the effectiveness of promotional or advertising campaigns. Unlike cookies, which are stored on the user’s computer hard drive, web beacons are embedded invisibly within web pages.
(5) Children’s Privacy
If you are under 16 years of age, please use www.7itone.com only with the authorization or permission of a person with parental responsibility for the child. 7itone does not collect, use, or transfer any data of children under 13 years of age to third parties. When 7itone learns that we have collected personal data of a child under 13, we will delete such data immediately. If you discover that any child under 13 has registered on our website, please contact us to have it removed. Email: service@7itone.com
(6) Information Processing
You expressly and fully understand and agree that, solely for the purposes of providing you with personalized product recommendations, efficient customer service, and timely news notifications, 7itone has the right to process your personal data or datasets, including but not limited to any one or a series of the following operations, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction, whether or not by automated means.
(7) Right to Opt Out
Delete My Account
7itone is committed to providing you with continuous, high-quality products and services. However, if you wish to delete all data information on our website, we respect your choice and will fully cooperate. Please contact 7itone customer service, who will respond to you within 48 hours. All your information will be completely deleted from 7itone’s servers.
Shortly thereafter, you will be able to submit an account deletion request through our webpage. This feature is currently under development. Until then, you may contact customer service for assistance with deletion.
No Longer Receiving Emails or Messages
If you no longer wish to receive promotional communications from the company, you may unsubscribe from these communications at any time by clicking the “Unsubscribe” hyperlink at the bottom of each email.
You may unsubscribe from SMS messages by sending an email to our customer service at service@7itone.com.